Hi98's Core Pillars of Privacy Protection
The core principles hi98 follows to keep your data safe.
SSL 256-bit encryption
All data transfers at hi98 are secured with industry-standard SSL encryption. No third party can access your information.
Your Data Is Never Sold
Hi98 never sells your personal data or shares it with third parties for advertising purposes.
Your Own Control
You have the right to view, correct, or request deletion of your personal data. hi98 will fulfill such requests in a timely manner.
Secure Data Storage
All personal data is stored on secure servers, with regular security audits and upgrades carried out.
Transparent Policies
What data hi98 collects, why it collects it, and how long it is retained — all clearly explained on this page.
Adherence to International Standards
Hi98 handles data in accordance with international data protection regulations (GDPR guidelines).
1 Introduction
Hi98 is an international online gaming and Sports Betting platform. We believe your privacy is a fundamental right — not just a legal obligation.
This Privacy Policy explains in detail how hi98 collects, uses, stores, and protects your personal data. It applies to the hi98 website, mobile platform, and all associated services.
This policy takes effect from the moment you register, log in, or use any service on hi98. Please read it carefully before signing up.
2 What Data Is Collected
Hi98 collects several types of data, detailed below:
| Type of Data | What's Included | Collection time |
|---|---|---|
| Identifying Information | Name, date of birth, national ID number | Registration & KYC |
| Contact Information | Email address, mobile number, current address | Register |
| Financial Information | Payment account details (partial card number only) | Deposit/Withdrawal |
| Activity Data | Betting history, login timestamps, device information | During active use |
| Technical Information | IP address, browser type, operating system | Automatically |
3 Why Data Is Collected
The purposes for which hi98 collects your data:
- Account Management: To enable registration, login, identity verification, and account security.
- Payment processing: To process deposits, send withdrawals, and verify transactions.
- Legal Obligations: To comply with Anti-Money Laundering (AML) policies and meet regulatory requirements.
- Service improvement: To analyze user experience and further improve the platform.
- Customer Support: For issue resolution and support.
- Fraud prevention: To detect and prevent suspicious activity.
- Promotional communications: To inform you about bonuses and offers, with your consent.
4 Data Storage & Protection
Hi98 uses a multi-layered security framework to protect your data:
- SSL 256-bit encryption: All data transfers take place over encrypted channels.
- Secure servers: Your data is stored in high-security data centers.
- Access Control: Only authorized personnel may access specific data.
- Regular audits: Third-party security experts conduct regular system audits.
- Two-factor verification: Two-step verification is available for account access.
Please note — no system can guarantee 100% security over the internet. Keep your password strong and never share it with anyone.
6 Cookie Policy
Hi98 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
- Essential Cookies: Login sessions and security tokens — the website cannot function without these.
- Functional Cookies: To remember your language preferences and settings.
- Analytics cookies: To analyze page views and user behavior (fully anonymized).
Most browsers allow you to disable cookies. However, doing so may prevent some hi98 features from functioning properly.
7 Your Rights
As a hi98 member, you have the following rights over your own data:
8 Minors' Data
Hi98 strictly does not serve anyone under the age of 18 and does not knowingly collect data from minors.
If a minor is found to have registered on hi98, the account will be closed immediately and all collected data will be deleted.
If you believe your child has registered on hi98, please contact support immediately.
9 Data Retention Period
Hi98 does not retain your data indefinitely. Below are our general data retention guidelines:
- Active account data: For as long as the account remains active.
- Transaction details: Typically 5–7 years in accordance with legal obligations.
- Closed account data: Up to 5 years from the date of closure (in accordance with AML regulations).
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
Once the legal retention period expires, hi98 securely deletes or anonymizes your data.
10 Policy Updates
Hi98 may update this Privacy Policy at any time. For significant changes, we will:
- We will post a notice on the website.
- We will notify registered members via email or in-account notifications.
- We will update the "Last Updated" date at the top of the page.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
11 Contact & Complaints
For any questions, requests, or complaints regarding this Privacy Policy, please contact the hi98 customer support team.
We aim to respond as promptly as possible — typically within 3–5 business days.
Email: [email protected]
Live chat: available through the support section on the hi98 website